Yes, we ship to Ireland, Europe, Canada and USA. Shipping costs will apply and will be added at checkout. 

It depends on where you are in the world. Orders for delivery within Ireland will take no more than 7 business days to arrive. Overseas deliveries can take anywhere from 6-10 days. Delivery details will be provided in your confirmation email.

We use all major carriers and local courier partners.

Once we have shipped your order, we will email you a tracking number so you can keep track of your delivery if you pay for shipped tracking.

Otherwise, it is standard shipping with no tracking number.

Returns and Exchange Policy

We always strive to ensure our customers love our products. If you need to return a full-priced item, we’re happy to offer an exchange for another product or provide the value on a gift card within 14 days of purchase. Please note that we do not offer refunds on any items.

• Earrings: For hygiene reasons, returns or exchanges on earrings are not accepted.
• Sale Items: All sale items are final sale and are not eligible for return, exchange, or gift card credit.

In the unlikely event you are not satisfied with your full-priced item, the cost of returning the item will need to be covered by the customer. Once the return is processed, we will assist you with an exchange or gift card as outlined above.

Thank you for your understanding.

*We have extended our returns policy to January 14th for the Christmas season.

For hygiene and health and safety reasons we cannot exchange earrings.

We understand how important your jewellery is to you, and we're here to help if something goes wrong. Here’s what you need to know:

Solid Gold Jewellery
Our solid gold jewellery comes with a 1-year warranty covering manufacturing defects. If your piece is deemed faulty, we’ll do our best to provide a replacement.

Gold-Plated and Silver Jewellery
Gold-plated and silver pieces are covered by a 6-month warranty under the same conditions.

Out of Warranty?
If your jewellery is outside the warranty period, don’t worry—repairs may still be possible for a small fee. Simply fill out our returns form to start the process. Please note that customers are responsible for return postage costs.

In-Store Assessment
You can also bring your jewellery to our shop at 42 William Street, Galway, H91 XR71, where a team member will assess it in person.

Repair Turnaround Time
Repairs typically take up to 6 weeks to complete.

We’re committed to ensuring your jewellery lasts for years to come!

You can contact us through our contact page! We will be happy to assist you.